We help Banking and FinTech Teams Reduce Conflict, Increase Collaboration and Drive Results Amid Relentless Change

“When we reached out to Svetlana, our organization was struggling with negativity and overwhelm. People were shutting down, isolating, and falling into silos instead of staying open to solutions. This issue was particularly challenging among our engineers.

A resiliency and leadership program guided by Svetlana was instrumental in helping our team increase self-awareness around the default tendencies in managing thoughts, emotions, and reactions to challenges. It provided practical tools to shift from a ‘roadblock’ mindset to one focused on opportunity.

To deepen the impact, we worked with Svetlana to extend the program, emphasizing practical application for leadership. Accountability groups formed as part of the program became safe spaces, where people met consistently, built deeper relationships, and supported each other’s growth over a full year.

At the end of the program, leaders reported greater empathy, increased resilience, and ability to approach challenges, difficult conversations, and conflict constructively. They also learned to listen more openly, resulting in enhanced innovation and collaboration.

The tools were invaluable, impacting both professional and personal growth, leading to better relationships and a transformative shift in mindset. Participants strongly felt this program should be essential for future leaders, as it builds critical leadership skills in resilience, empathy, and constructive communication”

“Svetlana is a truly unique coach, she puts you at ease right away with grace, tact, and genuine curiosity. When we started working a few years ago, l was confused but skeptical that a stranger can see through the noise of your own mind, but she did. She empowers, guides, and provides tools to hear the voice that we want to hear, but often mute instead, both professionally and personally. And then, she unapologetically helps you confront fears and excuses for a more fulfilling, meaningful, and joyful life and career. Success follows. For Svetlana, coaching people is not work, it’s a calling.”

“When we engaged Svetlana, we were struggling with team members who lacked urgency, couldn’t keep up with our high-growth environment, and occasionally resisted change. Our leadership team also needed greater alignment and collaboration. These issues impacted both our project timelines and financial performance, making it essential to find a solution.

Leveraging the science-based approaches to resiliency-building and group facilitation, Svetlana worked with our corporate stakeholders and HR leaders to co-create a program to build resiliency and enhance the skills of our leadership team.

This led to significant improvements. One leader notably reduced turnover in a key team, while another one empowered his team members to take on complex responsibilities, driving project efficiencies and cost savings. The program proved transformational for our most invested leaders, fostering collaboration and strengthening our team’s relationships and engagement.

Working with Svetlana armed our leaders with the tools to thrive in fast-paced environment, innovate and deal with conflict, and contributed to meaningful financial results, doubling our revenue in three years and achieving the highest revenue year in the company’s history, culminating in a successful acquisition by a larger enterprise.

Her approach has been invaluable, and I highly recommend her for organizations navigating cultural transitions, enhancing team resilience, and driving measurable, lasting growth.”

“I came to work with Svetlana at a very difficult period of my life – right after experiencing a burn-out and losing my job. She totally helped me live better in the conditions I was given to live in. Her coaching helped me identify my strengths, problems, and quickly find solutions and put them into practice. Her approach is very straightforward and hands-on. There is no talking for hours to have you unlock issues. Her insight, intelligence, and to the point reflections/questions will take you right where you need to go to free yourself and move on.

I strongly recommend Sveta if you are serious about unlocking yourself. I have worked with 3 different coaches in the course of my life, and this experience has by far been the most interesting in terms of insights, and results.”

“The bonds that were formed by our leaders participating in Svetlana’s program were very, very helpful culturally for people, especially going through difficult times. Our meetings created a supportive environment for the leadership team that encouraged growth by taking risks and experimenting. People could share and support each other and see the humanity of their colleagues in a way that you never would in any other type of meeting. And I think that’s enormously valuable.

For example, two very different leaders, who might otherwise interact very sporadically and both, to me, key people in the company developed a stronger relationship by becoming accountability partners through the program and now continue to support each other professionally and personally. And I now have two more engaged leaders in my company.”

The Positive Intelligence program guided by Svetlana was transformative in helping me build self-awareness—gaining a deeper understanding of my tendencies, strengths, weaknesses, and inner saboteurs. It equipped me with tools to harness my strengths while keeping my saboteurs in check, which has been invaluable for navigating complex relationships both laterally and vertically at work. This mindset shift has changed how I approach my role, especially in cross-functional collaborations, as I now take a more holistic, ‘big picture’ view. Additionally, I’m more attuned to what motivates my direct reports, which is helping me become a better manager who can engage in meaningful and sometimes challenging conversations.

The program has given me the confidence to be more vocal and proactive in driving the change I want to see in my work environment. Svetlana was a great guide throughout the journey—patient, encouraging, and an excellent accountability partner. She listened intently, helped me articulate my thoughts, and supported me in turning theory into practice. Overall, it was an invaluable learning experience.”